Renov8 Fitness® offers customized fitness, nutrition, and lifestyle coaching tailored specifically to your unique goals and lifestyle. Our services include live online coaching and remote coaching via our app. In-person sessions can be added as needed.

 

To provide the highest level of attention and service, we kindly ask you to honor your commitment by keeping all scheduled sessions and appointments. We understand that unforeseen circumstances can arise, but maintaining clear policies ensures we can accommodate other clients in a timely manner.

 

Thanks for your support!

 

Renov8 Semi-Private & Group Sessions:

• Non-Transferable: All sessions are non-transferable.

• Cancellation Policy: A minimum of 12-hour notice is required for cancellations. Cancellations can be made via your confirmation email, the Acuity Scheduling app, or by calling/texting us.

  • Late Cancellations or No-Shows: Failure to provide adequate notice will result in the forfeiture of the session without a refund, and a $15 fee will be charged via a payment request.

  • Late Cancellation Forgiveness: Active clients are allowed two (2) forgiven late cancellations per month (for semi-private and group sessions only, not applicable to drop-ins). The session will be forfeited, but no cancellation fee will be charged. Subsequent late cancellations will incur the $15 fee.

• Weekly Usage: Sessions must be used during the scheduled period. Unused sessions do not roll over and will be forfeited without refund.

• Tardiness: Clients arriving more than 5 minutes late to a group session will not be allowed to join the session. This policy ensures your safety and minimizes disruptions. Late arrivals will be considered a "no-show," and a $15 cancellation fee will apply.

 

Renov8 1:1 Personal Training Sessions and Body Blueprints: 

• Non-Transferable: All sessions are non-transferable.

• Cancellation Policy: A minimum of 24-hour notice is required for cancellations. This applies to both adults and minors. Cancellations can be made via your confirmation email, the Acuity Scheduling app, or by calling/texting us.

  • Late Cancellations or No-Shows: Failure to provide adequate notice will result in the forfeiture of the session without a refund, and a $15 fee will be charged via a payment request.

• Weekly Usage: Sessions must be used each week. If a session is not used on its scheduled day, it results in forfeiture of the session without a refund. Unused sessions do not roll over and will be forfeited without refund.

 

Renov8 Events: 

• Non-Transferable: All event registrations are non-transferable.

• Paid Events: Failure to attend a paid event will result in the forfeiture of all fees. Payments for events are final and non-refundable.

• Free Events: Free events are provided as a courtesy. Please notify us if you are unable to attend by calling/texting us at 818.925.5433 or emailing GetFit@Renov8.Fitness.

 

Fitness Program Cancellation & Early Termination: 

• Early Termination: Early termination is not permitted for any programs.

• Auto-Renewal Cancellation:

  • For programs requiring 30-day notice: Written notice must be provided at least 30 days before the auto-renewal date.

  • For programs requiring 60-day notice: Written notice must be provided at least 60 days before the auto-renewal date.

• Refunds: No refunds will be issued; all contract periods must be fulfilled.

 

Late Fees, Cancellation Fees, and Failed Payment Fees:

• Renov8 Fitness will issue payment requests for any late fees, cancellation fees, or failed payment fees. These requests must be paid within three (3) days of issuance.

• Failure to pay fees within the three-day window may result in additional penalties, suspension of services, or the inability to schedule future sessions until the balance is cleared.

 

Late Fees, Cancellation Fees, and Failed Payment Fees:

• Fitness, nutrition, and lifestyle guidelines provided by Renov8 Fitness are not intended to treat or prevent disease, nor are they a substitute for professional medical advice. Please consult your healthcare provider before starting any program.

• All sessions, schedules, and policies are subject to change without prior notice.